|
IsUtility® 's setup process is designed to create as little disruption to company
productivity as possible. While issues may arise as users grow accustomed to IsUtility® 's
Fortune 500-level system, we are 100% committed to ensure a smooth transition.
*Click on each step for more information
Step 1: Collect user information
To kick off the setup process, we need to know your basic organization setup.
Who are the users within your company? Does your company have multiple locations?
Is your company divided into departments or locations?
What software applications does your company use? Which users or departments
require specialized applications? Who may access which files or folders? Answers
to these questions ensure you pay only for the resources you use.
You assign a point of contact within your company to facilitate this information
to us. Once the information is collected, the business owner either signs
the Security Authorization or delegate another individual to finalize what individuals
have rights to make changes to the IsUtility® System environment such as add/remove
users. This policy protects you and your data from unauthorized access.
Back to top
At this point, a complete audit of your current network is conducted to rid your
systems of any malicious viruses or spyware to prep you for the IsUtility® system ®.
You continue to work on your current system(s) while we test your specifications
on our system.
IsUtility® engineers take the specified guidelines and procedures gathered from
the first phase, then test and retest to make sure your applications, email, user
logins and all your specifications run smoothly and compatibly on the IsUtility®
system.
The final step before final deployment, we ask your point of contact to log into
IsUtility® to test the functionality of the requested application from your office
to be absolutely certain that everything runs as it should on your end. This will
verify that the applications are working and ready to go 'live' with the rest of
the company.
Back to top
At this stage a formal deployment date is agreed upon for full deployment to IsUtility®.
To avoid work interruption, we recommend that this is done on a Friday giving the
weekend to the deployment. All data and programs are transferred to your company's
private storage area within IsUtility® 's secure data center where it is run through
a series of quality assurance and security inspections.
When employees return on Monday, they have full access to their data and applications
from anywhere, anytime. To help your company transition to the new system, your
personal deployment engineer will be on site for one week or until you’re comfortable
with the system. Post deployment, users have unlimited access to IsUtility® 's 24/7 helpdesk.
Back to top
|
