Ecommerce case stady
25% Annual Growth Increase Pleasantly Surprises E-retailer
“They’ve done everything they promised, and more. In addition to the peace of mind
knowing that everything is taken care of, we’ve grown by 25% in annual revenue since
switching to IsUtility®.” - Debi Wexler, CEO
The Challenge: Globalizing market reach
Whiteflash.com conducts business24/7, receiving thousands of orders and inquiries
from across the globe. As sales increased, so did their dependence on technology.
Insecurities about their outdated network and continuous security attacks forced
executives to designate already limited resources to safeguarding their computer
system. Extensive business travel prevented management from accessing critical business
data and monitoring daily office operations at headquarters.
To remain competitive in an already cluttered market- place, the e-retailer sought
a cost-effective solution that would eliminate security threats and downtime that
slowed employee productivity. Synchronization of their two offices and mobile sales
force was needed to allow managers to conduct business abroad while keeping abreast
of office activities at their main office.
The Result: 25% annual growth
In less than a week, IsUtility® turned the world into Whiteflash’s office. IsUtility®
’s inherent mobile capabilities enables managers to concurrently tend to business
overseas while receiving updated information on activities back home.
Government-compliant security procedures and proactive system monitoring protects
confidential data from viruses, SPAM and hackers, providing peace of mind to exchange
sensitive electronic information. IsUtility®’s 24/7 Help Desk assure total consistency
of their daily business process by resolving technical issues within five minutes
Office productivity has blossomed due to the newfound capacity to sync data between
satellite locations. Weekend and after-hours sales transactions can be processed
remotely – drastically reducing personnel overhead. A predictable monthly fee has
eliminated the need to consistently invest in computer technology, helping the e-retailer
grow by 25% in annual revenue.