The Challenge: Expansion into new markets
As a service provider to healthcare practices in five states,
Health Associates, Inc. must continuously keep abreast
the latest patient privacy government regulations,
and structure its own recordkeeping system to create
a secure environment for its clients. Maintaining data
security and integrity is a decisive factor for its clients
and prospects. The company’s decentralized computer
system did not allow seamless transfer of data –
preventing expansion to new markets.
HAI needed to stabilize its work environment in order
to make patient data readily accessible – from inside or
outside the office. All patient records would be digitalized,
and the new system would be fully compliant with the
legislative regulations.
The Result: Expansion expedited
Soon after partnering with IsUtility ®, HAI’s IT
issues were virtually eliminated. When the occasional
minor technical inquiry arises, a live person responds to
quickly resolve the issue -- many times directly over the
Internet or phone.
Data exchange imperative to success
By utilizing IsUtility®’s HIPAA-compliant technology,
Health Associates seamlessly enables secure transfer of
confidential patient information between internal employees
and physicians and insurance agencies. Important medical
documents are recorded and transmitted electronically so
employees can account for all data. Employees are
networked together and are up-to-date with the latest
technology to better equip employees to process claims
and bills - ensuring a more consistent and productive
work environment.
Health Associates has seamlessly increased its presence into several new markets across the country while drastically reducing overhead technology and personnel costs.
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